Airport Transfer

Legacy Executive Services Covers the Following Airports:

1. Hartsfield-Jackson Atlanta International Airport
2. DeKalb Peachtree Airport
3. Wilson International Airport
4. Charlotte Douglas International Airport
5. Columbia Metropolitan Airport

How to Arrange for an Airport Pick-Up:

1. Call us anytime — we are conveniently open twenty-four hours a day, seven days a week — to make an advanced booking with our reservations.
2. Go online and choose the “Online Reservation” option.
3. Call us when you arrive, for an immediate pick-up. (Please note that this is the less preferred option; getting a car this way will be based upon availability.)

Airport Pick-Up Methods:

1. Inside Pick-Up (Meet & Greet):
   • Our chauffeur will wait for you in the baggage claim area inside the terminal (for domestic flights) or at the customs exit (for international flights). The driver will be carrying a Black Diamonds sign with your name on it. He will assist you with your luggage and escort you to your vehicle, in the nearest parking lot.
2. Outside Pick-Up (Curbside):
   • Upon making an advanced reservation, you will receive a confirmation number. We will monitor your flight through our state-of-the-art computer system, confirm its arrival, and dispatch the car to the airport area accordingly.
     Upon collecting your luggage, call us at our office, 1(844) 305-3422. Give our operator your name or confirmation number, and our dispatcher will provide you with the car number and direct you to the designated limousine pick-up area. Barring unforeseen circumstances, you should meet your driver within five minutes of making the call.

Airport Procedures and Policies:

Inside Pick-Up (Meet and Greet)

1. Your flight will be monitored and confirmed.
2. A car will be dispatched in advance.
3. Your driver will be waiting for you by the baggage claim area (for domestic flights) and at the custom exit (for international flights) holding a Legacy Executive Services sign with your name on it.
4. If you can’t find your driver inside, please call 1(844) 305-3422. Passengers leaving without calling will be charged.
5. It is the passenger’s responsibility to notify us if your flight is changed or if you miss your flight.
6. Cancelation must be at least two hours before arrival time for OUT OF STATE airports.
7. Passengers are not responsible for flight delays however we are not responsible for airlines updating their arrival times.
8. Complimentary waiting time is provided as follows: 30 minutes from the arrival time on all domestic flights
9. 45 minutes on all international flights

Outside Pick-Up (Curbside)

1. Flights will be monitored and confirmed.
2. A vehicle will be dispatched in advanced and on stand-by for you at the airport.
3. Upon collecting your luggage call us 1(844) 305-3422, give your confirmation or your name and Legacy Executive Service’ dispatchers will direct you to a curbside point located right outside your terminal where you will meet your driver within a few minutes.
4. If you do not call us to meet your driver after 45 minutes, we will try to contact you on the telephone number provided. If we still fail to reach you, the car will be dismissed and you will be billed for a “No Show”.